About Me

"The driving purpose behind my home organizing company is to give children more quality time with their parents, so that they can in turn, shine their bright light on the world."

Are you ready to get on top of everything going on in your life?

Were here to help you get organized!

Here's a little about Space in the City and founder Nicola.

 
 
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Image of Professional Organizer Nicola Masterson

What is Space in the City?

Space in the City is your go-to service for all things organizing. Founded by Nicola Masterson, a professional organizer living in Toronto.

What kind of organizing does Space in the City do?

Closets, kitchens, offices—we organize your entire home. Anything that makes people say “ah I love being this organized” or “I needed this level of stress relief in my life.” We also help with senior concierge services, pre-staging before you sell, packing you up for your move and unpacking your home after a move to ensure your transition to your new home is as seamless as possible.

Why should I hire you?

You’re here to make a difference in the world, not to be bogged down by all this stuff you have in your life. It is causing you mental clutter, anxiety and stress. Overwhelm is the worst—believe me, I’ve been there. Also, you probably want to show your husband (mother-in-law) you got this.

Sweet. That’s EXACTLY what I’ll help you with.

 
Kind Words - Testimonial
 

"Hi Nicola! Thank you so much. I wanted to share with you my daughter loves transformation part 1 so much she had her friends over last night for pizza and movies! Been a long time since she has done that. We closed the bedroom doors and enjoyed our awesome space❤ Sure Sunday works.."

Private Client, Rosedale, toronto

 
 
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THE SPACE IN THE CITY STORY

 

Hi, I’m Nicola.

And if there’s one thing I know, it’s this: Clutter steals more than just space.

It steals time. Energy. Focus.

It keeps you stuck - distracted by the mess instead of showing up fully for the people and moments that matter most.

I know this because I grew up living it.

I was six when my mom was diagnosed with cancer. From that moment on, life became a blur of hospital visits, operations, waiting rooms, and whispered conversations.

But there was one thing that brought her peace - a clean, tidy home.

So my brother and I rolled up our sleeves. We wiped. We folded. We organized. Not because it was fun, but because we saw how much it mattered.

Order gave her hope. Calm gave her strength.

When the house was tidy, Mum was able to spend quality time with us instead of always looking around thinking, ‘the house is such a mess’.

What started as my love language to my mother - became my superpower.

But that’s just part of it.

We were also a special needs foster family, taking in kids with Down Syndrome and kids in wheelchairs needing 24/7 care and attention.

It didn’t take long to realize that presence - showing up fully - was the most powerful gift we could give them.

And I’ll tell you right now…

It’s impossible to be fully present when your home feels like it’s closing in on you.

That’s why I do what I do.

I believe an organized home doesn’t just look good - it feels good. It sets you free.

To focus. To relax. To finally breathe.

But let me be clear - I didn’t always believe this could be my job.

I didn’t even know professional organizing was a thing until someone casually mentioned they used to organize closets when they lived in America!

Wait - what? People do this for a living?

My whole world shifted.

But looking back, it all makes sense.

Because I know what it feels like to be overwhelmed by stuff.

Growing up, I had an overstuffed closet that drove me mad. No matter how many times I pulled everything out and tried to put it back in a new, "organized" way, it never felt quite right. Most weekends, I would take everything out, determined to conquer the chaos, only to feel defeated again when it all had to be crammed back in.

I get it. The overwhelm. The frustration. The cycle. The exhaustion…

Maybe that’s why I was drawn to organization at every stage of my life.

I’ve spent my whole life reinventing spaces - because I’ve reinvented myself so many times.

I’m a serial entrepreneur.

I used to own a retail store, where I also managed an entire warehouse full of inventory.

I was a makeup artist, a hairdresser and even a balloon artist, decorating wedding venues, and constantly organizing supplies and tools.

I even taught computers, where keeping files and workflows structured was everything.

And I’ve moved over 30 times, packing, unpacking, and setting up new homes and businesses again and again.

Every business, every move, every challenge taught me the same thing: when your space is under control, life feels easier.

So, I packed my bags and moved to Canada to start my dream professional organizing business.

And then - life hit me again…

I got that phone call everyone dreads. Mom was given one year to live, I dropped everything and moved back to be her primary caregiver.

It was so hard. Beautiful. Heartbreaking.

But there’s one moment I’ll never forget.

She was in a wheelchair, and I showed her a sock drawer I’d organized.

She looked at it, smiled, and said:

"Oh, what beautiful flowers."

It surprised me. I loved how her face brightened up - it made her so happy.

Right then, I knew…

Organizing isn’t about pretty baskets or labels. It’s about creating moments.

Moments of beauty. Calm. Comfort.

That’s what I help people create.

Because I know the truth: when your space works, your life works.

So if you’re tired of feeling buried by clutter…

If you’re ready for systems that actually work - and a home that feels like a deep exhale

And if you have already tried to do it yourself a hundred times and know you need help?

Let’s talk.

Because life’s too short to spend it searching for things… and your sanity.

 

AS SEEN IN

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Virtual Organizing
 

"Working with Nicola was a big change for me. Not only was I able to go through about half of the boxes during our video call and decide what to do with every item in the box, I also had a plan of how to proceed with the remaining boxes. Nicola motivated and checked in regularly with me about my progress. Thank you for believing in me."

Sandra Berger, Certified Money Coach - Virtual Client, Germany


 
 
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Your Home Organizer


Core Values - Mission Statement - Manifesto

 
 
 
 

Check out the recent Redfin article we were featured in:

Top Toronto, ON, organizing expert, Space In The City, shares their best-kept organizing hacks for small spaces to better utilize these tiny areas: Experts Reveal Clever Organizing Hacks for Small Spaces in Your Home | Redfin

Whether you live in a chic loft in New York, NY, or an ornate Victorian-style home, having more space seems to rank at the top of most wishlists. With drawers, closets, and cabinets bursting at the seams with stuff, keeping these tiny spaces organized and decluttered – and having them stay that way – might seem like an uphill battle. Luckily, with a few organizing essentials and clever storage strategies, you’ll get these small areas back under control in no time. Redfin caught up with us and other experts to get our best-kept organizing hacks for small spaces to better utilize these areas. Keep reading to see what we had to say.

Read the full article here: Experts Reveal Clever Organizing Hacks for Small Spaces in Your Home | Redfin